SPARE PARTS
Find the right part for your appliance.
We supply spare parts for most major domestic appliance brands. Send us the brand, model number and the part you need so we can check price and availability.
BEFORE YOU ENQUIRE
What we need
from you.
Parts can look alike and still fit different models. We require the brand and full model number from the model plate on your appliance to handle a spare-parts enquiry.
- 01
The brand and model number
Look for the model plate or rating label on the appliance. Copy the full model number, including any letters or suffixes.
- 02
Any extra product codes
Include the service, PNC, product or variant number if one is printed alongside the model number.
- 03
The part you need
Describe the part, where it fits and what has happened. If you’re unsure what it’s called, explain it in your own words.
Our Capalaba workshop · Steel StreetLOCAL HELP, ON THE PHONE OR IN PERSON
Need help finding
the model number?
Call our team on 07 3245 5711. We can talk you through the information we need before you order.
Small appliances only — benchtop coffee machines, microwaves and vacuums — by appointment only. Please call to arrange a time before bringing an item in.
Contact the teamBEFORE YOU ORDER
Spare-parts returns.
Check the part against your appliance’s full model number before ordering.
We do not accept returns or offer refunds for a change of mind. Special orders cannot be cancelled, refunded or returned for a change of mind. This includes opened packaging, electrical or electronic parts, and items that have been used or installed.
If you believe a part is faulty, contact us promptly so we can arrange assessment. Your rights under the Australian Consumer Law still apply.
Read the spare-parts termsHERE TO HELP
Enquire about a spare part.
Send the appliance make, model and a description of the part.